1. What is Myst Dice?

Myst Dice specializes in high-quality tabletop gaming dice for board games, RPGs, and tabletop enthusiasts. Our products are designed with style, durability, and precision, making every roll a unique experience.

2. What materials are your dice made of?

Our dice are crafted from premium resin, acrylic, or metal depending on the product. Each set is polished and finished to ensure smooth rolling and a visually stunning appearance.

3. Do you offer custom dice?

Yes! We offer custom designs, colors, and engraving options. Please contact us at service@mystdice.com with your requirements, and we’ll provide a quote and design consultation.

4. How can I place an order?

Simply browse our online store, select your product, and add it to your cart. Follow the checkout steps to complete your purchase. We accept major credit cards and PayPal.

5. Do you ship internationally?

Yes, we ship worldwide. Shipping costs and delivery times depend on your location and chosen shipping method. All shipping options are displayed during checkout.

6. How long will it take to receive my order?

• Standard shipping: 7–15 business days (international may vary)

• Express shipping: 3–7 business days
  Once your order ships, you will receive a tracking number via email.

7. What is your return policy?

We offer a 30-day return policy. Items must be unused, in original packaging, and with tags attached. Custom or personalized items are non-returnable.

For detailed information, see our Return Policy.

8. Can I exchange my dice for a different set?

Yes! To exchange, please return your original dice following our Return Policy. Once accepted, you can place a new order for the desired set.

9. How do I track my order?

Once your order is shipped, a tracking number will be emailed to you. You can use this number on the carrier’s website to monitor delivery status.

10. What should I do if my order is damaged or incorrect?

Please inspect your order immediately upon receipt. If your dice are damaged or incorrect, contact us at service@mystdice.com with photos, and we will resolve the issue promptly.

11. Do you offer wholesale or bulk discounts?

Yes! For bulk or wholesale inquiries, please contact us at service@mystdice.com. We provide special pricing for stores, game cafes, and event organizers.

12. Can I cancel my order?

Orders can only be canceled before they are shipped. Please contact service@mystdice.com as soon as possible. Once shipped, the order must be returned following our Return Policy.

13. How can I contact customer service?

You can reach us anytime at:

📧 Email: service@mystdice.com
We aim to respond within 24–48 hours on business days.

14. Are your dice suitable for all tabletop games?

Yes! Our dice sets are versatile and can be used for Dungeons & Dragons, Pathfinder, Magic: The Gathering, board games, or any role-playing game requiring standard dice.